SHIPPING & PRE-ORDER POLICY

Last Updated: August 15, 2026

1. SHIPPING

MIAMI BY JOSEPH ALBORNOZ ships orders to the destinations made available at checkout.

Available shipping methods and applicable shipping charges are displayed during checkout.

Shipping times begin after an order has been processed and shipped unless otherwise stated.

Once an order has been transferred to the shipping carrier, carrier delays may affect the final delivery date.

2. PRE-ORDERS

Certain MIAMI BY JOSEPH ALBORNOZ releases are offered as pre-orders.

Pre-order products are produced specifically for the applicable release and may not be immediately available for shipment.

The expected shipping timeframe will be clearly displayed on the product page before purchase.

For releases stating “Ships within 4–5 weeks of purchase,” we expect orders to be shipped within approximately four to five weeks after purchase.

By purchasing a pre-order, you acknowledge that you are purchasing a product that is being produced specifically for the release.

3. PRODUCTION DELAYS

We make reasonable efforts to meet our stated shipping estimates.

However, manufacturing, supply-chain, production, quality-control, carrier, or other circumstances may occasionally cause delays.

If we become unable to ship an order within the applicable timeframe, we will notify affected customers and provide any cancellation, consent-to-delay, or refund rights required by applicable law.

Our All Sales Final policy does not eliminate rights that cannot legally be waived.

4. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order has not yet shipped and you need to correct an address, contact us as soon as possible at:

[CUSTOMER SERVICE EMAIL]

We cannot guarantee that an address can be changed after an order has entered processing or been transferred to the carrier.

5. LOST OR STOLEN PACKAGES

Once a package has been delivered according to the carrier's tracking information, MIAMI BY JOSEPH ALBORNOZ is generally not responsible for packages that are subsequently lost or stolen.

Customers should provide a secure delivery location whenever possible.

If tracking indicates that a package was delivered but you cannot locate it, contact the carrier directly and contact us so we can determine whether additional assistance is available.

6. INCORRECT ADDRESS

If an order is returned to us because an incorrect or incomplete address was provided by the customer, additional shipping charges may apply to reship the order.

If the order cannot be reshipped, any resolution will be handled according to applicable law and our Terms of Service.

7. INTERNATIONAL ORDERS

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.

Customs processing may also affect delivery times.

8. MULTIPLE ITEMS

If an order contains multiple products with different fulfillment timelines, products may ship separately depending on availability and fulfillment requirements.

Customers may receive separate tracking information for separate shipments.

9. ALL SALES FINAL

All purchases are final.

We do not accept returns or exchanges and do not provide customer-requested refunds, except where required by applicable law.

Please carefully review your order before completing checkout.

10. CONTACT

Questions regarding shipping or an order may be directed to:

MIAMI BY JOSEPH ALBORNOZ
Email: jojo@maimibyja.com